Holiday Breaks shropshire,,Self catering Accommodation and Pony Trekking, Shropshire mid wales border

Long Mountain Centre

Terms and conditions updated JAN 23

Booking deposits must be paid at the time of booking via card payment over the phone
OR BOOK DIRECT ON THE WEBSITE
Check in times to 4pm check out 10.30am

By booking your stay you are agreeing and accepting these terms

Terms and conditions apply to Guests and all members of their party It is the lead Guests’ responsibility to ensure that each member of their party is aware of and accepts the terms and conditions and the obligations contained therein.

The Owners reserve the right to cancel a booking without compensation or refund should Guests not comply with any of the terms and conditions outlined below.

2. Arrival and Departure

In order to prepare the cabins between Guests, we ask that you arrive after 4 pm and leave by 10.30AM on departure date. Occasionally extensions cannot be given to arrival and departure at times the moment to allow us to vigorously clean cabins between guests

3. Bookings/Payment

All bookings must be made by people aged 21 years or over. Initially bookings may be provisional - by telephone, or e-mail. No booking is confirmed until a deposit of £100 per cabin has been received.

You must provide names addresses and contact details of all guests in your party

The remaining balance payment will be due 30 days before the holiday date. Please note you may lose your booking and deposit if we do not receive the full balance as stated

For late bookings (within 4 weeks of holiday date) payment is required in full at the time of booking.

The price includes all heating, electricity, bed linen.

All Prices are inclusive of VAT

4. Cancellations

Cancellations must be notified to and received by us in writing (preferably by email). Once received we will confirm and process your cancellation request.
We offer Flexible Cancellation which removes the stress and worry from booking your holiday. You can cancel your Booking and obtain a full refund of the accommodation costs up to 30days (30) days before the arrival date. However, we ask that you give us as much notice as possible about your cancellation.
If you cancel later than thirty days (30) days before the arrival date then we are unable to refund your Booking, as we will have incurred costs and are unlikely to be able to re-let our accommodation in such a short period of time.
For this reason, we strongly recommend you take out your own travel insurance for UK holidays which includes cancellation cover. This will give you the peace of mind that you will get your money back if you need to cancel your holiday at almost the last minute. If you choose not to do so then you accept responsibility for any loss that you may incur due to your cancellation.

If you have to cancel please inform us immediately and we will endeavour to re-schedule your stay If this is not possible, all monies which have been paid will be forfeited. Therefore, CANCELLATION PROTECTION INSURANCE IS RECOMMENDED. You may not under any circumstances transfer your booking to anyone else without our consent.

The Owners do not accept responsibility for breakdown in public or local supplies, including water or electricity gas , WEATHER Road closure nor any claims against inconvenience caused by such incidences, or by building works that may be deemed, as necessary. In the case of any breakdown Guests are asked to notify the Owners immediately. We will endeavour to do our best, in conjunction with the service company concerned, to correct the fault as soon as possible.

In the event of a national or local disease pandemic or epidemic, whether human or animal, the Owners reserve the right to cancel any booking at any time.

The Owners retain the right to refuse to hand over to a Guest, or repossess holiday accommodation if it is reasonably believed that any damage is likely to be caused, or can repossess the self-catering cabin if damage has already been caused. No refunds will be given in these circumstances.

Any complaints must be made known to the Owners immediately. No complaints will be entertained after the end of the hiring period or after the Guest has departed.

5. Safety

Car parking is limited so please car share

Please respect our quiet place no loud music noise or fireworks we are a working stables

· Watch out for horses being moved in and around the yard. Always wash your hands after stroking the animals

· Beware of hidden dangers such as animals and farm equipment

· Watch out for tractors/ cars in and around the farmyard

· Children must be supervised outside of the cabin areas

· The hay barns and stables are out of bounds, please do not climb the bales or enter the stable yard

· Use gates or styles and do not climb the gates or fences

· Gates are closed for a reason; please leave them as you find them to avoid animals escaping on to the road

· Smoking is not permitted ANYWHERE within the stable yard or inside the cabins

· Keep dogs under close control as there are sheep and cows with young calves

· Follow theCountryside Code

· BE TIDY

· Please be careful to clear away all your rubbish. The farm must be kept litter free for the safety of the animals

· Do not leave rubbish bags outside the cabin as this attracts wild animals such as foxes

· Do not feed the horses as their diet is carefully controlled.

· No fireworks or Chinese lanterns

PLEASE, to save on costly repairs only flush toilet paper down the toilet. NO WIPES

Guests may not bring any personal shotgun or firearm to Long mountain Centre under any circumstances

Guests may be asked to leave immediately if their conduct is considered to infringe the Owners’ terms and conditions/rules or is likely to impair the enjoyment, comfort or safety of other guests and/or staff. No refunds will be given in these circumstances.

If Guests or any member of their party has or has just had an infectious or contagious medical condition the Owners have the right to refuse to accept the booking, cancel the holiday or ask the Guest to leave Long mountain Centre immediately should it be considered necessary, to protect the health of other guests and/or staff. The Owners should be informed immediately should any condition develop within two weeks of arrival date or during the holiday at Long Mountain Centre

6. Additional Facilities

Pony trekking on site but must be booked in advance

BBQ are not allowed on the cabin balcony’s and not disposable bbq must not be put directly on the grass (you can hire a bbq ) but must be booked in advance

Fire pits are available to hire but must be booked in advance only fire pits hired from us are permitted no other campfires are permitted

Cots and highchairs are available upon request but must be booked in advance. Note Guests need to supply own cot bedding.

We don’t supply towels, but they can be hired from us, but must be booked in advance

pre ordered breakfast hampers available on request but must be booked in advance

7. General

The number of persons occupying the cabins must not exceed that stated at the time of booking, unless agreed previously with the Owners. Names address and contact details of any persons on site must be supplied at all times Sub-letting of the cabins is strictly prohibited.

The Owners cannot accept responsibility or liability for loss or damage to Guests' property, or for personal injury, or damage to bicycles, cars or horseboxes/trailers parked at Guests' risk.

The Owners reserve the right to have access to the cabins at all reasonable times, with prior notice whenever possible.

The Owners endeavour to maintain standards of comfort and cleanliness at all times. The Guest must therefore undertake to keep all furniture, fittings and effects in the same good condition as they were found. If extra cleaning is required after departure it will be charged to the Guest.

All damage must be reported to the Owners as soon as possible. Accidental damage or breakage of a minor nature will not normally be charged for, but the Owners reserve the right to charge for any non-trivial damage, losses or additional cleaning required howsoever caused. Immediate payment from the Guest is required to cover any such costs.

No medical facilities are available on site.

Mobile phone reception and wifi is variable depending on the service provider. In emergency there is a land line telephone available at the house

8. Pets

Dogs are allowed at extra cost £10 per stay per dog

Dogs are not allowed on furniture, beds or chairs and any damage caused, or additional cleaning required will have to be paid for. Dogs must not be left unattended in the cabin at any time, and must always be kept under control, particularly around the yard and animals. All dog mess must be picked up.You must inform us of the breed of your dog .if they are banned breeds we need to see proof that they have the exemption certificate and a copy of the third party public liability insurance .(even with this they need to be on a lead and muzzeled when in a public place or when another member of the public enters the cablns ) Failure to meet this condition will be treated as a cancellation

Wet wipes and our septic system

Please read and take note if the drainage system blocks it is immediate and putting anything other than toilet tissue down will block this system disrupted your holiday

NO WET WIPES

The main problem is that wipes are not biodegradable.

Even if the product packaging states “it is flushable” pumpers have found hundreds of wipes matted together blocking our tanks. These products do not break down quickly enough,

please be extremely careful about what you flush down the toilet.

Feminine products should be wrapped and disposed of in the bin provided. Facial wipes, baby wipes, hand wipes and paper towels should not be flushed down the toilet

PLEASE, to save on costly repairs only flush toilet paper down the toilet.

LONG MOUNTAIN CENTRE

WELCOME BACK REDUCING THE RISK TO ALL

We have carried out Covid training created relevant risk assessments

Housekeepers are trained in Covid cleaning practices.

If you have a positive PCR TEST you must reshedule your booking

PLANNING AHEAD

Things to bring along

Feel free to bring your pillows. however all our bedlinen is professionally washed

Bring your groceries with you or organise a delivery from our local produce providers ready for your arrival, some local pubs have excellent takeaway menus, tesco asda sainsburys morrisons all deliver SY5 9RY THE CABINS LONG MOUNTAIN CENTRE Rowlands fresh fruit veg delivery

DISINFECTING OUR CABINS

Preparing for your stay

After our usual thorough clean your cabin will be sprayed with non-toxic disinfectant, to ensure all surfaces are treated.

ARRIVAL

WE ARE STILL OPERATING SELF CHECK IN (You will receive a text on your arrival day with info of your check in )

We would normally greet guests, however we will now be offering self-check in. You can still expect the same great service as we will still be around to help but at a safe distance.

Help us by arriving after 4PM

We will be offering pony trekking , booking essential.

Long mountain is not the place for high heels and nightlife however great for wellies and a torch.

DEPARTURE 10,30AM

Help us to stay safe

We really hope you have enjoyed your stay!

Please help us by stripping beds and place linen in the bag provided usually hung on coat hooks . Empty the rubbish and recycling bins on carpark. Please leave on time 10.30am, so we can prepare for new guests.

SY5 9RY

Directions South of Shrewsbury, from A5 take B4386 Montgomery road.

Once you've passed through Westbury take the first right signed Rowley / Wallop.

Caution should be taken when driving up the hill some of the road is single track

After approx. 4 miles is a cross road with a post box on right and converted Church on the left, carry on past the post box and church around the bend we are the next place on the left over the cattle grid

Car park on right

WIFI CODES CABINS 1, 2, 3, Tp link – DFF402 02401836
WIFI CODES CABINS 4, 5, 6, DFF390 73866039
Dogs £15.00 per stay
Bbq with charcoal £15 per night

Fire pit with wood £35 extra wood £10 per wheel barrow load (no fires campfires are permitted other than pre-arranged fire pits is designated areas

LOCAL

PUB / BAR:places to eat

The Lowfield 01743 891313........................SY218JX approx 5miles

Excellent range of home cooked food

The Yockleton arms 01743 821491 SY59PG approx 6 miles

TAKE AWAY Effie’s Minsterly SY50FD 01743 791827 FISH CHIPS BURGERS KEBABSapprox 7 miles

Halfway house diner fish chips kebabs 01743 885149

POST OFFICE: Londis worthen SY5 9HN OPEN 7AM – 9pm

Location: worthen turn right at post box downhill approx. 2 miles when you get to main road turn left Londis stores on right a great little shop selling local produce fresh bread ..........

24 hr Tesco WELSHPOOL

SY21 7BL 08450269676......................................................................................................................

TESCO ASDA SAINSBURYS MORRISONS ALL DELIVER TO THE CABINS LONG MOUNTAIN CENTRE PLEASANT VIEW ROWLEY SHREWSBURY SY59RY .........................

Rowlands fresh fruit veg delivery

www.rowlandsltd.co.uk

01743 462244

CHURCHES:

: All Saints church, Worthen ................................................................................................................

: Worthen Methodist Chapel .................................................................................................................

CASH POINT:

Location: Welshpool Shrewsbury Minsterly

BANK: Welshpool Shrewsbury

PETROL STATION: Welshpool, Shrewsbury. Minsterly ,or Ford................................................

TAXI SERVICES:

Company ANDREAS TRAVEL PRIVATE HIRE 07999068106 PRE BOOK ..............................

TRAIN STATION:

0845-748 4950 Location: welshpool Shrewsbury

NEAREST BUS STOPS: public transport is limited but further details can be found from

Tanant valley .............................................................................................................................................

Location: Worthen 01691 780212www.tanant.co.uk .......................................................................

HORSE RIDING!!!!!!! YOU ARE HERE SY5 9RY 01743 891274 07813008486

PONY TREKKING price list long mountain centre pony trekking 2020 PLEASE CALL TO BOOK YOUR TREK RESTRICTIONS APPLY 07813008486

TOURIST INFORMATION CENTRE SHREWSBURY TOURIST INFORMATION 01743 281200

WELSHPOOL TOURIST INFORMATION 01938552043

SWIMMING POOL: The Flash Leisure Centre lies within easy access of the picturesque market town of Welshpool, which itself boasts one of the largest livestock markets in Europe and is home to the beautiful historic Powys Castle and the Llanfair light steam railway. Its modern design has great family appeal with a superb leisure pool, including a twisting 30m flume, rapids ride and spa pool; plus, fantastic paddling and beach areas for toddlers, babies, and any disabled access to the pool.

Location: Salop Road, Welshpool, Powys, Wales

Tel: +44 001938555952

Pony trekking on site private treks or treks grouped treks pony days or mornings , lead rein treks picnic rides

Border quad trekkingand paintballing Bulthy hill farm 01743 884684 (approx 6 miles)

https//www.longmountainpaddleboarding.workpress.com R Brook 07875538150

Drummond Outdoor- kayak, Canoe and Stand Up Paddleboard ...

www.docanoe.com

British Ironwork Centre & Shropshire Sculpture Park

https://www. britishironworkcentre.co.uk

Great place to eat

Lowfield Inn - Official Site

www. lowfieldinn.com