T&C Long Mountain Centre
Terms and conditions updated Feb. 25
Booking deposits must be paid at the time of booking via card payment over the phone OR BOOK DIRECT ON THE WEBSITE Check in times to
4pm check out 10.30am By booking your stay you are agreeing and accepting
these terms
Terms and conditions apply to Guests and all members
of their party It is the lead Guests’ responsibility to ensure that each member of
their party is aware of and accepts the terms and conditions and the
obligations contained therein.
The Owners reserve the right to cancel a booking
without compensation or refund should Guests not comply with any of the terms
and conditions outlined below.
2. Arrival and Departure
In order to prepare the cabins between Guests,
we ask that you arrive after 4 pm and leave by 10.30AM on departure date.
Occasionally extensions cannot be given to arrival and departure at times the
moment to allow us to vigorously clean cabins between guests
3. Bookings/Payment
All bookings must be made by people aged 21 years or
over. Initially bookings may be provisional - by telephone, or e-mail. No
booking is confirmed until a deposit of £50 per cabin has been received.
You must provide names addresses and contact details
of all guests in your party car reg and phone number
The remaining balance payment will be due 30 days
before the holiday date. Please note you may lose your booking and deposit if
we do not receive the full balance as stated
For late bookings (within 4 weeks of holiday date)
payment is required in full at the time of booking.
The price includes all heating, electricity, bed
linen.
All Prices are inclusive of VAT
4. Cancellations
Cancellations must be notified
to and received by us in writing (preferably by email). Once received we
will confirm and process your cancellation request. We offer Flexible Cancellation
which removes the stress and worry from booking your holiday. You can
cancel your Booking and obtain a full refund of the accommodation costs up
to 30days (30) days before the arrival date. However, we ask that you
give us as much notice as possible about your cancellation. If you cancel later than thirty days (30) days before the arrival date then we are unable to refund
your Booking, as we will have incurred costs and are unlikely to be able
to re-let our accommodation in such a short period of time.take out
your own travel insurance for UK holidays which includes cancellation
cover. This will give you the peace of mind that you
will get your money back if you need to cancel your holiday at almost the
last minute. If you choose not to do so then you accept responsibility for
any loss that you may incur due to your cancellation.
If you have to cancel please inform us immediately and
we will endeavour to re-schedule your stay If this is not possible, all monies
which have been paid will be forfeited. Therefore, CANCELLATION PROTECTION
INSURANCE IS RECOMMENDED . You may not under any circumstances transfer your
booking to anyone else without our consent.
The Owners do not accept responsibility for breakdown
in public or local supplies, including water or electricity gas , WEATHER Road
closure nor any claims against inconvenience caused by such
incidences, or by building works that may be deemed, as necessary. In the case
of any breakdown Guests are asked to notify the Owners immediately. We will endeavour to do our best, in conjunction with the service company concerned, to
correct the fault as soon as possible.
In the event of a national or local disease pandemic or epidemic,
whether human or animal, the Owners reserve the right to cancel any booking at
any time.
The Owners retain the right to refuse to hand over to
a Guest, or repossess holiday accommodation if it is reasonably believed that
any damage is likely to be caused, or can repossess the self-catering cabin if
damage has already been caused. No refunds will be given in these
circumstances.
Any complaints must be made known to the Owners
immediately. No complaints will be entertained after the end of the hiring
period or after the Guest has departed.
5. Safety
Car parking is
limited so please car share
Please respect our
quiet place no loud music noise or fireworks we are a working stables
Watch out for
horses being moved in and around the yard. Always wash your hands after stroking the animals Beware of hidden
dangers such as animals and farm equipment Watch out for tractors/
cars in and around the farmyard Children must be
supervised outside of the cabin areas The hay barns and
stables are out of bounds, please do not climb the bales or enter the stable
yard Use gates or styles
and do not climb the gates or fences Gates are closed for
a reason; please leave them as you find them to avoid animals escaping on to
the road Smoking is not
permitted ANYWHERE within the stable yard or inside the cabins Keep dogs under
close control as there are sheep and cows with young calves Follow the Countryside Code BE TIDY Please be careful to
clear away all your rubbish. The farm must be kept litter free for the safety
of the animals Do not leave rubbish
bags outside the cabin as this attracts wild animals such as foxes Do not feed the
horses as their diet is carefully controlled. No fireworks or
Chinese lanterns Please take a moment to
familiarize yourself with the fire safety instructions and emergency evacuation
plan for this cabin. Your safety is our top priority.
- Please read the fire safety
information provided in the cabin.
- Take note of the emergency exit routes
and assembly points.
- In case of a fire, please follow the
instructions provided and evacuate the premises immediately.
If you have any questions or concerns,
please don't hesitate to contact us. 0781300 8486
Please do not
smoke in the cabins or on the balcony if you must smoke, please smoke outside,
and extinguish cigarettes properly.
Please don’t use extension leads and adapters.
Do not leave chargers or
plugs in when unattended (unplug everything except the fridge before you leave
the property)
Leave keys inside the door
when the cabin is occupied.
Please empty rubbish and
waste regularly do not let rubbish build up in the cabin (the main bins are on
the car park)
Keep exit routes clear at
all times.
Fire extinguisher &
fire blanket on wall in kitchen
Please ensure electric
cables, clothes etc. are not near the cooker when lite.
Keep all lighters, matches
etc. out of reach of children, and vulnerable people
Smoke detectors are tested regularly
No Candles any where in the
cabins
NO SMOKING IN CABINS OR ON
BALCONY PICNIC TABLES ON GRASS HAVE ASH TRAYS DO NOT THROW CIGARETTE ENDS ON
GROUND
NO DISPOSABLE BBQ ANYWHERE
ON SITE
Only BBQ or firepits hired
from us can be used on site
BE AWARE IN DRY WEATHER IF
USING bbq or firepits keep sand and water handy
NO BBQ ON BALCONY
DESIGNATED AREA ONLY
FIRE PITS IN DESIGNATED
AREA ONLY
DISPOSE OF CIGERETTES
SAFLEY IN RECEPTICAL PROVIDED
KEEP LIGHTERS MATCHES OUT
OF REACH OF CHILDREN
REMOVE RUBBISH DAILY
KEEP EXIT CLEAR
NO FIRE WORKS
NO CHINESE LANTERNS
NO DISPOSABLE BBQ ANYWHERE
ON SITE
Only BBQ or firepits hired
from us can be used on site
BBQ safety tips
To avoid injuries or damage to property follow these simple precautions:
Never leave the BBQ unattended Ensure the BBQ is away from cabin , trees or hedges ans
fence Keep children, garden games and pets well away
from the cooking area Keep a bucket of water or sand nearby for
emergencies �
Never put hot ashes straight into a
dustbin or wheelie bin - they could melt the plastic and cause a fire. We will
take care of cleaning the BBq or firepit
and dispose of ashes
BBQs can stay hot for hours, so please
do not attempt moving them. They also give off carbon monoxide fumes for
several hours after they go out, so don't bring them indoors, with you
Action in the event of a
fire
Dial 999 and ask for the
fire service
State your name
Address of premises
including postcode
Pleasant view
Rowley
Westbury
Shrewsbury
SY5 9RY
Sound the alarm and follow the
evacuation procedure
Do not Attempt to fight
fire
Assemble at fire assembly
point (green sign on container right of the car parking area)
Ensure the access route is
clear for the arrival of the fire service
ELECTRICAL SAFETY POLICY FOR LONG MOUNTAIN CENTRE CABINS
Introduction:
This Electrical Safety Policy aims to safeguard all guests staying
at LONG MOUNTAIN by outlining specific dos and don’ts concerning the use of
electrical appliances and equipment.
1. General Safety: Guests should not tamper with any
electrical installations or appliances. Report any damaged or faulty equipment
immediately to the property manager. Avoid overloading sockets and using
damaged or frayed cords.
2. Kitchen Appliances: Only use appliances for their
intended purposes. Always supervise children when they are near operating
appliances. Ensure appliances are turned off and unplugged when not in use.
3. Heating and Cooling Devices: Do not cover heaters
or radiators with clothes or other items. Adjust thermostat settings
cautiously; do not tamper with fixed settings on heating devices.
4. Bathroom Safety: Never use or charge electrical
devices near water sources to prevent electrocution. Unplug all bathroom
appliances when not in use.
5. Outdoor Equipment: Exercise extra caution with
electrical equipment outdoors; ensure devices are designed for outdoor use and
are connected through a residual current device (RCD).
6. Child Safety: Keep all electrical devices and
cords out of reach of children. Do not allow children to operate electrical
appliances without adult supervision.
7. Fire Safety: Know the locations of fire
extinguishers and fire exits. In case of an electrical fire, do not use water
to extinguish it.Reporting Concerns: Guests are requested to report any
electrical safety concerns immediately to the property manager on 07913008486
PLEASE,
to save on costly repairs only flush toilet paper down the toilet. NO WIPES
Guests may not bring any personal shotgun or firearm
to Long mountain Centre under any circumstances
Guests may be asked to leave immediately if their
conduct is considered to infringe the Owners’ terms and conditions/rules or is
likely to impair the enjoyment, comfort or safety of other guests and/or staff.
No refunds will be given in these circumstances.
If Guests or any member of their party has or has just
had an infectious or contagious medical condition the Owners have the right to
refuse to accept the booking, cancel the holiday or ask the Guest to leave Long
mountain Centre immediately should it be considered necessary, to protect the
health of other guests and/or staff. The Owners should be informed immediately
should any condition develop within two weeks of arrival date or during the
holiday at Long Mountain Centre
6. Additional Facilities
Cots and highchairs are available upon request
but must be booked in advance. Note Guests need to supply own cot bedding.
We don’t supply towels, but they can be hired from us,
but must be booked in advance
pre ordered breakfast hampers available on
request but must be booked in advance
7. General
The number of persons occupying the cabins must not
exceed that stated at the time of booking, unless agreed previously with the
Owners. Names address and contact details of any persons on site must be
supplied at all times Sub-letting of the cabins is strictly prohibited.
please be aware the carpark is approx. 30 meters from the cabins acsess if via a bark path and only 3 cabins have ramps the rest have steps secondary fire exits could possibly be windows please consider this when booking regarding vulnerable guests or guests with limited mobility
carers should notify owners if vulnerable guests are booking
The Owners cannot accept responsibility or liability
for loss or damage to Guests' property, or for personal injury, or damage to
bicycles, cars or horseboxes/trailers parked at Guests' risk.
The Owners reserve the right to have access to the
cabins at all reasonable times, with prior notice whenever possible.
The Owners endeavour to maintain standards of
comfort and cleanliness at all times. The Guest must therefore undertake to
keep all furniture, fittings and effects in the same good condition as they
were found. If extra cleaning is required after departure it will be charged to
the Guest.
All damage must be reported to the Owners as soon as
possible. Accidental damage or breakage of a minor nature will not normally be
charged for, but the Owners reserve the right to charge for any non-trivial
damage, losses or additional cleaning required howsoever caused. Immediate
payment from the Guest is required to cover any such costs.
No medical facilities are available on site.
Mobile phone reception and wifi is variable depending on the
service provider. In emergency there is a land line telephone available at the
house
8. Pets
Dogs are allowed at
extra cost £10 per stay per dog
Any damage caused, or additional cleaning required will have to be paid for.
Dogs must not be left unattended in the cabin at any time, and must always be
kept under control, particularly around the yard and animals. All dog mess must
be picked up. No banned breeds
Wet wipes and our septic
system
Please read and take note if the drainage
system blocks it is immediate and putting anything other than toilet tissue
down will block this system disrupted your holiday
NO WET WIPES
The main problem is that wipes are not
biodegradable.
please be extremely careful about what you flush down the toilet.
Feminine
products should be wrapped and disposed of in the bin provided. Facial
wipes, baby wipes, hand wipes and paper towels should not be flushed down the
toilet
LONG MOUNTAIN CENTRE
PLANNING AHEAD
Bring your groceries with you or
organise a delivery from our local produce providers ready for your arrival,
some local pubs have excellent takeaway menus, Tesco asda Sainsbury's Morrison's all deliver SY5 9RY THE CABINS LONG MOUNTAIN CENTRE
WE ARE STILL OPERATING SELF CHECK IN (You will receive a text on your arrival day with info of your check in )
We would normally greet guests, however we
will now be offering self-check in. You can still expect the same great service
as we will still be around to help but at a safe distance.
Help us by arriving after 4PM
Long mountain is not the place for high heels and nightlife however great for wellies and a torch.
DEPARTURE 10,30AM
. Empty the rubbish and recycling bins are on carpark. Please leave on time 10.30am, so we can prepare for new guests.
SY5 9RY
Directions South of
Shrewsbury, from A5 take B4386 Montgomery road.
Once you've passed through
Westbury take the first right signed Rowley / Wallop.
Caution should be taken when
driving up the hill some of the road is single track
After approx. 4 miles is a cross road with
a post box on right and converted Church
on the left, carry on past the post box and church around the bend we are the
next place on the left over the cattle grid
Car park on right
WIFI CODES CABINS 1, 2, 3, Tp link – DFF402 02401836 WIFI CODES CABINS 4, 5, 6, DFF390 73866039
PUB / BAR:places to eat
The Lowfield 01743 891313........................SY218JX approx 5miles
Excellent range of home cooked food
The Yockleton arms 01743 821491 SY59PG approx 6 miles
TAKE AWAY Effie’s Minsterly SY50FD 01743
791827 FISH CHIPS BURGERS KEBABSapprox 7 miles
Halfway house diner fish chips kebabs 01743 885149
POST OFFICE: Londis worthen SY5 9HN OPEN 7AM – 9pm
Location: worthen turn right at post box downhill approx. 2 miles when you get to main
road turn left Londis stores on right a great little shop selling local produce
fresh bread ..........
24 hr Tesco WELSHPOOL
SY21 7BL 08450269676......................................................................................................................
TESCO ASDA SAINSBURYS MORRISONS ALL DELIVER TO THE
CABINS LONG MOUNTAIN CENTRE PLEASANT VIEW ROWLEY SHREWSBURY SY59RY .........................
CHURCHES:
: All Saints church, Worthen ................................................................................................................
: Worthen Methodist Chapel .................................................................................................................
CASH POINT:
Location: Welshpool Shrewsbury Minsterly
BANK: Welshpool Shrewsbury
PETROL STATION: Welshpool, Shrewsbury. Minsterly
,or Ford................................................
TAXI SERVICES:
Company
ANDREAS TRAVEL PRIVATE HIRE 07999068106 PRE BOOK ..............................
TRAIN STATION:
0845-748 4950 Location:
welshpool Shrewsbury
NEAREST BUS STOPS: public
transport is limited but further details can be found from
Tanant valley .............................................................................................................................................
Location: Worthen 01691 780212www.tanant.co.uk .......................................................................
TOURIST INFORMATION CENTRE SHREWSBURY TOURIST
INFORMATION 01743 281200
WELSHPOOL TOURIST INFORMATION 01938552043
SWIMMING POOL: The Flash Leisure Centre lies
within easy access of the picturesque market town of Welshpool, which itself
boasts one of the largest livestock markets in Europe and is home to the
beautiful historic Powys Castle and the Llanfair light steam railway. Its
modern design has great family appeal with a superb leisure pool, including a
twisting 30m flume, rapids ride and spa pool; plus, fantastic paddling and
beach areas for toddlers, babies, and any disabled access to the pool.
Location:
Salop Road, Welshpool, Powys,
Wales
Tel: +44 001938555952
Border quad trekking and paintballing Bulthy hill farm 01743 884684 (approx 6 miles)
https//www.longmountainpaddleboarding.workpress.com R Brook 07875538150
Drummond Outdoor- kayak, Canoe and Stand Up Paddleboard
...
www.docanoe.com
British Ironwork Centre & Shropshire
Sculpture Park
https://www. britishironworkcentre .co.uk
Great place to eat
Lowfield Inn - Official Site
www. lowfieldinn .com
Great place to eat
The Yockleton Arms Pub & Restaurant | Stoney Stretton
...
https:// yockleton - arms .co.uk
Powis Castle - Official Site
https://www.nationaltrust.org.uk/ powis-castle-and-garden
Fishing - Prices - Wigmore Lakes
https://www. wigmorelakes .co.uk/what-we-offer/ fishing /
